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Is multilingual customer service the way ahead? Tattva has been working in the field of customer service based in local languages across Europe, Asia and the Middle East and the team feels that the local language connection may be the way forward.

By Team Tattva

TattvaCX, a dynamic customer experience consulting firm, has achieved remarkable success in providing multilingual customer service for one of the world’s leading micro mobility companies. Through their dedicated efforts, TattvaCX has transformed a business partnership into a resounding success story, expanding their services to over 14 languages across Europe, Asia, and North America.

Starting with a modest team, TattvaCX has emerged as an indispensable ally, playing a pivotal role in enhancing customer satisfaction for their esteemed micro mobility client. With their expertise in language proficiency, cultural understanding, and advanced technology, TattvaCX has seamlessly bridged communication gaps between the micro mobility company and its global customer base.

Sarah Thompson, Chief Operating Officer of TattvaCX, expressed pride in their company’s growth and its positive impact on customer experiences. The multilingual customer service offered by TattvaCX has strengthened connections between the micro mobility company and its customers worldwide, resulting in enhanced business outcomes.

TattvaCX’s ability to adapt and evolve within the dynamic micro mobility industry has been instrumental in their success. By continuously expanding their language capabilities and attracting top talent, TattvaCX remains at the forefront of delivering exceptional customer experiences on a global scale.

About TattvaCX: TattvaCX is a renowned customer experience consulting firm, empowering businesses to achieve their goals through customised solutions. With expertise in multilingual customer service, TattvaCX has emerged as a trusted partner to clients in various industries, including the micro mobility sector. Headquartered in Paris, Tattva’s success story continues to inspire excellence in the world of customer experiences.

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